Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Your paper should be 1 full written page PLUS your graph, chart, etc. (not inclu

by | Nov 26, 2021 | English and Literature : English | 0 comments

GET HELP WITH YOUR ESSAY

If you need assistance with writing your essay, our professional Essay Writing Service is here to help!

ORDER THIS OR A SIMILAR PAPER NOW

Your paper should be 1 full written page PLUS your graph, chart, etc. (not including your title page and reference page) submitted in APA format. I posted a template in the Files section. Please complete your own graph and do not copy and paste one from the text or internet. If you don’t have graphing software or excel, please just do your best. You can even draw it by hand and upload a picture. Using Data for Problem Solving
Rod Simmons is a civil service employee, managing a state Department of Motor Vehicles (DMV) office. The DMV office issues annual auto registrations, renews driver’s licenses, and conducts driver examinations. The office is organized into departments, each with a supervisor reporting to Rod. The Vehicle Registration Department has eight clerks. The Motor Vehicle Operator License Department is staffed with four clerks and four examiners.
Rod has become increasingly concerned because documented taxpayer complaints directed at his office have been increasing over the past year. This has recently come to the attention of his superiors at the state capitol, who have begun putting pressure on him to stop the complaints—somehow. Rod is not sure at this point how to go about it. He knows that it would be better to look at the available data to try to find the cause, or causes, rather than just giving a “pep talk” to his employees. He starts by assembling the following:
The office handles about 35,000 license or registration transactions annually.
Workforce history:
Nine of the 12 clerks have been with the office for five years or more. Three were added during the last year.
Two of the examiners have over five years’ tenure, while the other two have less than one year.
Office work schedule and hours available:
Office hours are 8:00 a.m. until 5:00 p.m. with one hour for lunch, Monday through Friday.
Lunch hours are staggered for clerks and examiners, half from 11:00 a.m. until noon, and the other half from noon until 1:00 p.m. (By doing this, the office is open for business nine hours per day.)
Clerk hours available/year: 23,000
Examiner hours available/year: 7,800
Supervisor hours available/year: 3,800
Procedures:
A driver’s license must be renewed every three years during the driver’s birth month.
Vehicle registration must be renewed annually within the 12th month of the current registration.
Total complaints for the last two years:
Month    Complaints This Year    Complaints Last Year
January              14                                                6
February              10                                              7
March                    14                                                      5
April                    20                                                    10
May                    19                                                    9
June                      21                                          10
July                    27                                                  13
August            31                                                  16
September    36                                                    19
October            24                                                    13
November    28                                                    14
December    30                                                    12
Totals                  274                                                134
Total taxpayer complaints by category for the current year:
Berating by examiners                                    21
Clerks ignoring customers (taxpayers)    35
Incompetence                                                  33
Long waits in line                                                  75
Rudeness                                                                  60
All others                                                                  50
If you were Rod, how would you use the problem-solving methods and tools covered in this chapter and Chapter 15 (Links to an external site.) to highlight trends, determine how to proceed, and attempt to find root cause(s)?
book name is:
Quality Management for Organizational Excellence: Introduction to Total Quality
9th Ed
David L. Goetsch and Stanley Davis

ORDER THIS OR A SIMILAR PAPER NOW

Our Services

Top quality papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university, or professional, and we will assign a writer who has a respective degree.

Professional writers

We have hired a team of professionals who provide expert academic help. Most of them are native speakers and PhD holders who are able to take care of any assignment you need help with.

 

Free Revision

If you feel that we missed something, send the order for a free revision. You will have 10 days to send the order for revision after you receive the final paper. You can either do it on your own after signing in to your personal account or by contacting our support team.

On Time Delivery

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

24/7 Support

Our support agents are available 24/7 and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Original

We use several checkers to make sure that all papers you receive are plagiarism-free. Our editors carefully go through all sources and in-text citations. We also promise full confidentiality in all our services.

 

Pediatric Care

Customer satisfaction has always been one of our basic concerns. If you don’t feel satisfied with our delivered work, you can request for a refund.

 

Authentic Source

We assure you that your document will be thoroughly checked for plagiarism and grammatical errors as we use highly authentic and licit sources.

 

Our confidential essay writing service protects your privacy

We cherish your trust and do our best to protect you. Anything that you share with our private essay writing service is never misused as the access to your personal data is very limited. Your payment details and credit card number also fall under strict protection when you buy a custom essay online from us.

    Meet Our Team

    Wondering who’s working behind the scenes of our professional essay writing service? We have over 700 amazing people on our team including developers, QA engineers, designers, managers, HR specialists, marketers, essay writers, and many more. See who takes care of the orders you place.

     

    Super writers

    There are 400+ essay writers from all over the world on our team who go through a 3-step hiring process. We call them super-writers because most of them have master’s degrees; therefore, they know the ins and outs of the discipline in which they specialize.

     

    WOW-support

    Our extra-fast and caring support assistants answer your questions 24/7 and resolve any of your troubles. Our team was even nominated for the 2019 Best Quality Management Team Award by the European Contact Centre & Customer Service.

    If you are looking for a reputable and cheapest college essay writing service or homework help websites for college students to write your essay for you or do your homework, you are at the right place. We have more than 1000 essay writers who can help you write your essays for you. Just fill the order form above to submit your instructions and get an online essay helper or essay writer who can “write my essay for me”. Once you do, you will be happy that you used our essay services instead of any other online essay writing service.

    Talk To Us

    Need any help? Feel free to Send Us a Note

    Email:  support@eliteacademicessays.com